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HQMI

High Quality Marketing Intelligence

+Knowledge
+Power

High Quality Marketing Intelligence

Is a business consulting company, with +19 years of experience, working +22 American countries, from Mexico througout Central America, including all Caribbean countries, up to all South American countries including Brazil over 3 spoken languages: Spanish, English and Portuguese.

HQMI customers get high level  intelligence services, that let them generate strategic paths in order to:
- Afford quicker and efficiently their current and potential markets
or,
- Penetrate brand new markets.

We help our customers to: Sell +, Reach + Customers + Faster, Open New Markets and Retain and Improve Customer Loyalty

Services

We accelerate your sales performance through:

Leads Generation

We efficiently search, recognize and manage business opportunities and we qualify and handle them through multichannel strategies.

Data Generation
Lead Generation
Digital Generation 

Inside Sales & Nurturing

Multichannel commercial attention center for prospects, channels and customers, to provide information and to grow opportunities until closure.

Inside Sales
Nurturing
CRM Funnel Management

Predictive Marketing

Gaining a deep understanding of the conditions of a specific market and profiling companies in detail, let us to predict how could be the market's behavior towards specific products and services.

Profiling
Ecosystem Knowledge
Data Mining

Customer Experience

Intelligent management of customer services strategies, based on resolution and value added guidence, to users that are requesting sales information, post sales support services and customer assistance 

Customer Service
Help Desk

LEADS GENERATION

We efficiently search, recognize and manage business opportunities  and we qualify and handle them using multichannel strategies driving them to businesses closures.
We guarantee to our commercial partners multiple resolutions, well structured reports and leads data mining analysis.

DATA GENERATION
We build, on an individual basis, company's data by specific market segments, with authorized contact information from CIO, CFO, CSO, COO, CEO, or the top contacts from the areas required. 

LEADS GENERATION
Our main distinguishing feature among others international suppliers is that our lead qualification methodology and its BANT is cross-checked with your products and services avoiding general leads. 
We can reach as far as scheduling meetings with the Decision Makers and your Account Managers, with agreeded date and time.

DIGITAL GENERATION
We integrate predictive analysis and AI to procure digital demand by
developing digital  social, organic, ad, and retargeting campaigns. Demand that we then manage with call-to-action's in order to transform it into real data, with name, contact data and interests. 

QUESTIONS? please fill in the form  WE'VE GOT ANSWERS

     

INSIDE SALES & NURTURING

Multichannel commercial attention center for prospects, channels and customers, to provide or to complete commercial information and to grow opportunities until closure, to take orders or to schedule business meetings

INSIDE SALES
Commercial team supported on different communications channels including telephony, SMS, chat, social networks, digital communications and contents, that integrates a commercial help desk to provide or to complete commercial information, to take orders or to schedule business meetings between decision makers and your account executives.

NURTURING
Detailed follow up to interests, opportunities, leads and to the whole pipeline, in such a way that customers are driven to closure. 
To achieve this we provide campaigns automation and retargeting and combining several marketing actions like life events invitation and registry, webinars, videos, case studies, infographics, blogs, press notes, etc

CRM FUNNEL MANAGEMENT
Strategies are supported on CRM tools, where specific client issues are customized in order to provide knowledge and to achieve efficient commercial progress. Strategic indicators are defined in order to have control of the funnel, including sales forecast by geography, product, account executive that allow to measure efficiency at each level.

QUESTIONS? please fill in the form WE'VE GOT ANSWERS

     

PREDICTIVE MARKETING

Gaining a deep understanding of the conditions of a specific market and profiling companies in detail, let us to predict how could be the market's behavior towards specific products and services. 

PROFILING
An in-depth valued study of companies is build in such way that the commercial approaches could be done based on a good knowledge of the organizations and not by perception. This product is a vital tool for the identification, follow up and strengthening of business leads.

ECOSYSTEM KNOWLEDGE
In depth studies that guide through a global understanding of the economic conditions, financial situation, opportunities, competition, needings and others issues, related to a market, a product or a brand. 

DATA MINING
Starting from an analysis of all the available information, historic, current or researched, behavior hidden patterns of customers are obtained, in order to desing micro-segmentations to manage them on an individual basis and to meet
objectives as: recognize the best customers, find purchase trends by categories, products, profiles and define indicators. 

QUESTIONS? please fill in the form WE'VE GOT ANSWERS

     

CUSTOMER EXPERIENCE

Intelligent management of customer services strategies, based on resolution and value added guidence, to users that are requesting sales information, post sales support services and customer assistance

CUSTOMER EXPERIENCE / HELP DESK
HQMI have +19 years of experience in intelligent management of SERVICE STRATEGIES, based on RESOLUTION and value added GUIDANCE to users that are requesting sales information, post sales support services and customer assistance. This is accomplished with BRAND KNOWLEDGE, PORTFOLIO KNOWLEDGE, alignment and understanding of service POLICIES aNd real integration between HQMI and customer's platforms, dynamics and corporate objectives.  

HQMI is NOT a call center that provides personnel trained and prompted to an operational performance that ends up requesting a heavy work load to the 
top area managers from marketing, sales and postsales, reflected on administration tasks, continuos traininig, follow up and re-direct operations.

We know how to generate commercial interactions with a market that not only requires gentle attention but resolutions tools, product and market knowledge, active listening capacity, advisory interpretation, understanding that the customer did not complete a "purchase training course" and needs guidance that drives him to effectively achieve his purchase path.

QUESTIONS? please fill in the form WE'VE GOT ANSWERS

     

Customers

World biggest companies are our customers. You can also achieve great results with us

    CONTACT

Questions? We've got answers, always!


    

Headquarters

Cr 18 Nr 86 A 14
Bogotá Colombia
571 6386080